Terms of service

1. INTRODUCTION

1.1. These Terms and Conditions (hereinafter referred to as the "Terms") govern the relationship between you (hereinafter referred to as the "you", "yours" or the "User") and Reveal Horizons L.L.C (hereinafter referred to as "we", "us", "our" or "Reveal Horizons"). The Terms create a legally binding relationship between the User and Reveal Horizons.

1.2. Reveal Horizons is a limited liability company established under the laws of the state of Illinois. It is a yoga and wellness company that specializes in the design and sale of yoga mats, apparel, meditation essentials, spiritual guides, wall art and other such products. They and their third-party partners also host additional services such as wellness pop-ups, back-to-school drives, giveaways, fitness campaigns, and yoga and meditation classes in various industries such as corporate retreats, yoga in the park, studio sessions, and more (products individually called the "Products" and all of them collectively referred to as the "Products and Services").

1.3. Reveal Horizons owns, manages and runs this platform (the "Platform") whereby you can avail the Products and Services. 

1.4. Please make sure that you have read the Terms carefully. By using the Platform, you agree that you have read, understood and accepted the Terms and any policies that are referred to herein. All such policies are incorporated herein by reference. Please do not use the Platform if you have not read, or do not agree with these Terms.

2. ELIGIBILITY CRITERIA AND USER ACCOUNTS

2.1. Only natural persons who are of the age 18 or above shall be authorized to use the Platform.  You must only use the Platform if you can knowingly and willingly enter into contracts under applicable law. You may be asked additional information for verification of your age. We are entitled to suspend or terminate your use of and access to the Platform at any given time if we suspect that the Platform is being used in an unauthorized manner. If you are using the Platform on behalf of a business, you hereby warrant and represent that you are authorized to bind the business to these Terms.

2.2. User registration and account creation is not necessary to avail the Products and Services on the Platform. However, in order to enhance the user experience, and avail other additional features (such as discounts), it is recommended for you to register and create an account. 

2.3. You will be subjected to the terms of the privacy policy with respect to the information that you will provide to us for the registration of your account. You hereby represent and warrant that you will provide true, accurate and complete information in creation of your account, and in the event of any change, provide us all such updated information.

2.4. You will be fully responsible for maintaining the confidentiality of the credentials of your user account, and all activities that take place within such account. 

3. PRODUCTS AND SERVICES

3.1. A complete range of the Products and Services have been listed on the Platform with their specifications and features mention therein. However, we do not guarantee that such Products and Services will always be available, and accordingly, we shall not be liable for any issue or damage that arises as a result of such unavailability. The prices of such Products and Services have been listed on the Platform. These prices are subject to change without notice. We offer different payment methods such as Shop Pay, PayPal, Venmo, AMEX, and other credit and debit cards.

3.2. We attempt to ensure that the description of the Products listed on the Platform is as accurate as possible. However, we disclaim liability with respect to accuracy, completeness and reliability of such descriptions.

3.3. Once you wish to purchase a certain Product, you can proceed with purchasing of the same as per the instructions on Platform. Once the Product has been ordered, we will ensure the delivery of the Product on delivery address provided by you. Please ensure that the right delivery address has been provided. We disclaim liability for the delay or failure to deliver the Product as a result of providing the incorrect delivery address.

4. REFUNDS, RETURNS AND CANCELLATIONS

4.1. If you receive a defective or damaged Product, you may elect to receive a full refund or a replacement. Please provide clear photographic evidence of the defect or damage to be eligible for such refund or return, as the case maybe.

4.2. If you receive an incorrect Product that you did not order, you may return it for a full refund or exchange it for the correct Product.

4.3. Unsatisfactory products: If for any reason, you are not completely satisfied with your purchase you may return the order within 14 days in exchange for store credit or a refund minus restocking fee ( the product should be in its original condition with all tags and packaging intact)

4.4. Please allow two to four business days to process the return once the return is received. You will be notified via email once the refund has been issued.

4.5. Please contact our customer service department or fill out the return request form on our website to initiate the return or cancellation process.

4.6. Reveal Horizons will bear the shipping costs for defective, damaged, and/or unsatisfactory Products received within the specified time period (14 days). 

4.7. Refunds will be issued via the original payment method used to make the purchase whereas store-credit will be issued for defective and/or damaged Products.

4.8. Please allow two to four business days to process and issue the refund once the returned Product is received. 

4.9. You may cancel the order within one business day from the time of purchase. To request a cancellation, please contact our customer service department to fill out the cancellation form.

4.10. Cancellations made within this time frame will be processed, and a full refund will be issued via the original payment method. Once the Product has been shipped, the cancellation will be treated as a return, subject to the terms of return stated above.

4.11. If your order has already been shipped, please follow the return process outlined above.

5. ELECTRONIC COMMUNICATIONS

You consent to receive communications from Reveal Horizons electronically, which shall include but is not limited to texts, emails, push notifications or messages.

6. USE OF THE PLATFORM

6.1. You shall (i) not use the Platform in such manner which impairs the Platform or other partys use of this the Platform in any manner whatsoever; (ii) use any automatic device, the Platform or software which is for the purposes of copying any information listed on the Platform; (iii) use any process on the Platform in an unauthorized manner, which includes but is not limited to disassembling of the software and the Platform; (iv) attempt to breach the authentication and security measures of the Platform, or its any database or server.

6.2. The Platform shall only be used for lawful purposes. You shall not use the Platform (i) in any manner which is in breach of the Terms, any other applicable laws, rules and regulations; (ii) to send, receive, download, upload or use material which is incompliant with the Terms; (iii) for transmission of any material which is harmful for the Platform, which materials may include Trojan horses, viruses and other related cyber defects; (iv) for impersonation of any other person by creating misleading identity with the intention to defraud or mislead others in any manner whatsoever; or (v) in a manner to interfere with the use and enjoyment of other users of the Platform, or in any way which could disable or damage the use of the Platform.

6.3. You shall not (and will not permit any third party to) take any action or make available any content on or through the Platform that: (i) infringes any intellectual property rights of any person or entity; (b) is unlawful, threatening, harassing, defamatory, libelous, deceptive, fraudulent, invasive of anothers privacy, tortious, obscene, or offensive; (c) is unauthorized or unsolicited advertising, junk or bulk e-mail; (d) involves commercial activities and/or sales, such as contests, sweepstakes, barter, advertising, or pyramid schemes; (e) impersonates any person or entity; (f) engages in any potentially harmful acts directed against the Platform. 

7. COMMUNITY GUIDELINES

7.1. You shall comply with the community guidelines below:

a. Respect and inclusivity: Treat all users and members with respect, kindness, and inclusivity. Create a safe and welcoming space for people of all backgrounds, cultures, abilities, and identities.

b. Mindful communication: Practice mindful and compassionate communication. Encourage active listening, thoughtful responses, and avoiding judgment or criticism.

c. Personal hygiene: Maintain personal hygiene, wear clean workout attire, use deodorant, and ensure cleanliness of yoga mats and props.

d. Punctuality: Arrive on time for classes or events to minimize disruptions and allow everyone to fully benefit from the session.

e. Awareness of personal boundaries: Respect personal boundaries during yoga and meditation sessions. Avoid touching or adjusting others without their consent.

f. Non-competitive atmosphere: Yoga and wellness practices are individual journeys. For the best results and experience please focus on your own progress and well-being rather than comparing yourself to others. 

g. Environmental consciousness: Be mindful of the environment by reducing waste, recycling, and using sustainable products when possible. 

h. Confidentiality and privacy: Respect the privacy of fellow participants. Personal experiences and information shared during sessions should remain confidential.

i. Open-mindedness and curiosity: Come to classes and sessions with an open mind, embracing new ideas, and being curious about different perspectives and practices.

j. Community support: Support and uplift each other by sharing experiences, offering help when needed, and celebrating each other's achievements.

8. MODIFICATIONS AND ERRORS

8.1. Reveal Horizons shall have the absolute, unrestricted and unfettered right to amend, alter, change, discontinue and temporarily or permanently suspend the Platform either fully or partially at any point in time. We shall not be responsible in any manner to any party for damages incurred as a result of such alteration, suspension or discontinuation. 

8.2. We do not guarantee that the Platform or the services therein are error free. We do not take any responsibility for the same and for any such damage that you may incur as a result of using the same.

8.3. We further reserve the right to change the Terms without any prior notice to the Users. You must familiarize yourself with all such changes.

9. INTELLECTUAL PROPERTY

9.1. All the content and information which is made available through the Platform, such as graphics, texts, button icons, logos, images, audio clips, data compilations, digital downloads and the software is the sole property of Reveal Horizons. The same is also copyrighted and trademarked under the relevant applicable laws. The User agrees that all intellectual property rights and proprietary rights vests solely in Reveal Horizons, and the User shall not claim any right, title or interest in such intellectual property for any reason whatsoever. As such, the logo, name, slogans and design of the Platform is the trademark of Reveal Horizons and therefore, you shall not use the same for any reason whatsoever without the prior written consent of Reveal Horizons. All other trademarks that you come across on the Platform are the trademarks of the owners and you shall not infringe upon the same for any reason whatsoever. You shall indemnify Reveal Horizons for any damage that it incurs as a result of breach of this intellectual property clause.

9.2. Reveal Horizons further does not grant any express or implied right to the User under any trademarks, copyrights or any other intellectual property connected with the Platform and the Products and Services. Using or copying the same without Reveal Horizons permission, except to the extent of using it to access the Platform, shall be violation of applicable laws and entitle Reveal Horizons to applicable damages, without limitation to other remedies under the law and these Terms.

10. INDEMNIFICATION

The User hereby covenants, agrees and confirms that it shall indemnify, defend, and hold harmless Reveal Horizons and their respective partners, subsidiaries, affiliates, successors and assigns and their respective directors, officers, employees and agents from all liabilities, claims, suits, actions, demands, settlements, losses, judgments, costs, damages and expenses (including, without limitation, reasonable attorneys', accountants' and experts' fees) arising out of or resulting from, in whole or in part: (i) any act, error or omission, whether intentional or unintentional, by the User or its officers, directors, employees or sub-administrators, related to or arising out of its obligations and responsibilities under these Terms; or (ii) an actual or alleged breach by the User of any of its representations, warranties or covenants contained in this Terms.

11. TERMINATION OF THE ACCOUNT AND USE OF THE PLATFORM

You hereby agree and acknowledge that the Platform shall have the absolute and unfettered right to terminate or suspend your account or use and access to the Platform without any prior notice for any reason whatsoever. This includes, but is not limited to your breach of the Terms or any other policies referred to therein, breach of any applicable laws or prolonged inactivity of the account. We shall further be entitled to take investigative measures regarding any violations made by you.

12. DISCLAIMER

12.1. NOTHING CONTAINED IN THESE TERMS OF SERVICE LIMITS LIABILITY OF REVEAL HORIZONS FOR PERSONAL INJURY OR DEATH WHICH OCCURS AS A RESULT OF NEGLIGENCE OF THE ATECH PRODUCTS, OR ANY SUCH LIABILITY WHICH CANNOT BE LIMITED OR EXCLUDED UNDER THE APPLICABLE LAW.

12.2. WE SHALL NOT BE LIABLE FOR ANY DAMAGE THAT MAY OCCUR AS A RESULT OF YOUR USE OF THE PLATFORM, EITHER OCCURRING IN CONTRACT OR TORT, WHETHER FORESEEABLE OR NOT. PARTICULARLY, IN NO EVENT WHATSOEVER, REVEAL HORIZON, ITS SUBSIDIARIES, AFFILIATES, PARTNERS, SUBCONTRACTORS, LICENSORS, EMPLOYEES, DIRECTORS AND/OR AGENTS BE LIABLE TO YOU OR ANY THIRD PARTY FOR DIRECT, INDIRECT, EXEMPLARY, SPECIAL, CONSEQUENTIAL, PUNITIVE, INCIDENTAL OR ANY OTHER KIND OF DAMAGES, CLAIMS, INJURIES OR LOSSES WHICH ARISE DIRECTLY OR INDIRECTLY FROM THE USE OF THE PLATFORM, IRRESPECTIVE OF WHETHER SUCH DAMAGE IS DUE TO THE RESULT OF ERRORS, DEFECTS, VIRUSES, INTERRUPTIONS OR DELAYS.

12.3. ALL MATERIALS, THE PRODUCTS AND SERVICES AND THE INFORMATION AND CONTENT IN CONNECTION THERETO PROVIDED TO THE USER BY THE PLATFORM UNDER THESE TERMS ARE PROVIDED ON AN AS-IS AND WHERE-IS BASIS WITHOUT ANY WARRANTIES OR REPRESENTATIONS, EXPRESS, IMPLIED OR STATUTORY, INCLUDING BUT NOT LIMITED TO, WARRANTIES OF QUALITY, PERFORMANCE, NON-INFRINGEMENT, MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE.

13. GOVERNING LAW

These Terms and all matters arising out of or in connection with this Agreement shall be governed by and construed in accordance with the laws of the state of Illinois.

14. DISPUTE RESOLUTION

14.1. All disputes between you and Reveal Horizons shall be resolved by binding arbitration because acceptance of these Terms constitutes a waiver of your right to litigation claims and all opportunity to be heard by a judge or jury. EVERYONE AGREES THAT ANY AND ALL DISPUTES, AS DEFINED ABOVE, WHETHER PRESENTLY IN EXISTENCE OR BASED ON ACTS OR OMISSIONS IN THE PAST OR IN THE FUTURE, WILL BE RESOLVED EXCLUSIVELY AND FINALLY BY BINDING ARBITRATION RATHER THAN IN COURT IN ACCORDANCE WITH THIS PROVISION.

14.2. For all disputes, you must first give us an opportunity to resolve the Dispute which is first done by emailing us the following information: (1) your name, (2) your address, (3) a written description of your claim, and (4) a description of the specific relief you seek. If we do not resolve the dispute within 45 days after receiving your notification, then you may pursue your dispute in arbitration. 

14.3. If the dispute is not resolved as provided above, either you or we may initiate arbitration proceedings. The American Arbitration Association (AAA), will arbitrate all disputes, and the arbitration will be conducted before a single arbitrator. The arbitration shall be commenced as an individual arbitration, and shall in no event be commenced as a class arbitration. All issues shall be for the arbitrator to decide.

15. THIRD PARTY LINKS

The Platform may contain link to third party applications. Please click on these links at your own risk. We do not assume any liability for the content on these links. We shall not be responsible for any damage that you may incur as a result of visiting these pages.

16. GENERAL PROVISIONS

16.1. A waiver of any provision of these Terms or of any breach thereof hereto shall not be deemed a waiver of any repetition of such breach or a waiver of compliance with a term or condition or in any way affect any other terms or conditions hereof. 

16.2. The failure to enforce any of the provisions of these Terms shall not be construed to be a waiver of such provisions nor of the right of the given party thereafter to enforce each and every such provision.

16.3. In case any provision in these Terms are rendered invalid, illegal or unenforceable for any reason whatsoever, the validity, legality and enforceability of the remaining provisions shall not in any way be affected or impaired thereby.

17. CONTACT US

If you have any queries, questions or concerns, you may contact us at the following:

E-mail: info@revealhorizons@gmail.com 

Facebook: https://www.facebook.com/revealhorizons/